FAQ

It starts with a conversation! We discuss your idea, budget, and the space. I'll then provide a detailed estimate. Once agreed, I take final measurements, create any necessary drawings, and then schedule the creation in the workshop. The final stage is professional installation on-site.

Bespoke is an investment, not an expense. It will cost more than mass-produced items because you are paying for precision design, high-quality materials, and expert craftsmanship. The benefit is a unique piece that perfectly fits your space and will last a lifetime - saving you money in the long run.

Lead times vary greatly depending on complexity and my current workload. Generally, bespoke work can take anywhere from 4 to 12 weeks from design sign-off to installation. We'll give you a clear, realistic timeframe during the initial consultation.

A joiner (which is my core training) creates the pieces of wood in the workshop, focusing on perfect joints and high-detail finishes (like custom wardrobes or stair parts). A carpenter primarily installs or assembles timber structures on-site (like decking, fencing, and fitting the joinery items). I am trained and experienced in both.

I work with a wide variety of materials, including various hardwoods and softwoods, moisture-resistant MDF (often best for painted built-ins), and quality veneers. The choice always depends on the project's function, desired finish, and your budget.

Absolutely. That’s the entire point of bespoke! Off-the-shelf units struggle with period property features or uneven walls. My work is designed, cut, and scribed to perfectly fit your home's unique dimensions, ensuring a truly seamless look.

Yes, for all fitted furniture and architectural pieces, I personally handle the professional installation to ensure the perfect fit and finish is maintained right up to the very end.

Yes, absolutely. While I love large commissions, I am happy to undertake those crucial smaller jobs, too - whether it's hanging a new internal door, fitting shelving, or repairing exterior fencing. Quality finish matters, regardless of the job size.

Yes, for your peace of mind and my own, I hold full Public Liability Insurance. Safety and accountability are non-negotiable on every project, whether it's on-site in Surrey or further south.

The more detail, the better! Ideally, I need the location of the project, a brief description of the item you want (wardrobe, staircase, decking, etc.), any initial rough dimensions you can provide, and pictures of the space for context.